Program Description

• ​This four-course, fourteen-week program offer a comprehensive overview of the key knowledge and skills that healthcare professionals need to succeed in a variety of their executive and managerial roles in Healthcare Business. It provides a foundation in the essential concepts of healthcare governance, leadership, management, and Management in Healthcare, Logistics Management, Healthcare Finance and Economics and Leadership and Organizational Behavior in Healthcare.

• The Governance, Leadership, and Management in Healthcare course equips healthcare professionals with the knowledge and skills necessary to effectively lead and manage healthcare organizations. Topics include strategic and operational planning, aligning quality and safety with strategy, project management, risk management, monitoring and evaluation, and the fundamentals and types of governance in healthcare. Participants will gain a comprehensive understanding of the key principles and best practices in healthcare governance, leadership, and management, and learn how to apply them in real-world scenarios.

• The Financial Stewardship Course provides participants with a comprehensive understanding of healthcare systems and its economic principles and financial aspects in the healthcare industry. The course also provides participants with a deep understanding of the key concepts and practices of logistics management specifically tailored to the healthcare industry. Topics include Healthcare systems and their development, healthcare delivery systems, healthcare financing, health insurance, cost analysis, reimbursement methods, and healthcare policy. Attendees will explore the intersection of healthcare and economics, gaining insights into the challenges and opportunities faced by healthcare organizations and policymakers. Participants will gain the knowledge and skills necessary to optimize logistics operations, improve efficiency, and ensure the seamless flow of goods and services within healthcare organizations.

• The Leading Quality in healthcare Course is designed for healthcare leaders who want to improve the quality of care in their organizations. The course will provide participants with the knowledge and skills they need to create a culture of quality and safety, lead patient-centered care initiatives, adopt and adapt Lean and Utilization Management concepts and methodologies to efficiently manage the available resources in order to improve the quality of care in all areas of the organization. This training course is for every healthcare leader who is committed to improving the quality of care in his/ her organization.

• The Leadership and Organizational Behavior in Healthcare Course equips healthcare professionals with the knowledge and skills necessary to excel in leadership roles within the healthcare industry. Topics include theories, concepts, and practical applications of leadership, organizational behavior, and management within the unique context of healthcare organizations. Participants will gain insights into effective leadership styles, strategies for managing change, fostering a positive work culture, and enhancing team dynamics in healthcare settings.

• This program is designed to be both informative and practical. Participants will not only learn the theoretical underpinnings of healthcare business, but they will also gain hands-on experience through case studies, group projects, and inter-active discussions.

Program Objectives

1. Develop goals, objectives, and strategies to achieve organizational targets and successfully implement the strategic plan.

2. Apply project management principles and techniques to effectively plan, execute, and monitor healthcare projects.

3. Identify and assess various types of risks in healthcare settings, and develop strategies to mitigate and manage these risks to enhance patient safety and organizational resilience.

4. Integrate governance, leadership, and management practices to build a culture of quality and safety in healthcare organizations.

5. Explore the concepts of Healthcare Systems and their development.

6. Understand the fundamental concepts and theories of healthcare economics and finance.

7. Analyze the healthcare delivery system and its impact on cost, quality, and access to care.

8. Assess the role of health insurance in healthcare economics and finance.

9. Critically evaluate current challenges and trends in healthcare economics and finance.

10. Understand the fundamental principles and concepts of logistics management in the healthcare industry.

11. Apply supply chain management techniques to optimize inventory, demand forecasting, and supplier relationships.

12. Understand the different dimensions of healthcare quality.

13. Understand the role of leadership in creating a culture of quality and safety.

14. Adopt the concepts and principles of patient-centered care as essential pillars to improve the quality of care.

15. Identify and measure different pillars of clinical quality.

16. Develop strategies to prevent patient safety incidents.

17. Develop utilization management strategies to optimize patient flow and resource utilization.

18. Understand the role of leadership in healthcare organizations and its impact on patient outcomes.

19. Apply leadership theories and concepts to enhance decision-making and problem-solving skills.

20. Develop strategies to foster a positive work culture and promote employee engagement and satisfaction.

21. Identify and address ethical and social responsibility challenges in healthcare leadership.

Program Outline

Module 1: Governance in Health Sector

• Strategic planning

• Project Management

• Risk Management

• Monitoring, Evaluation and Learning

• Fundamentals and types of Governance in Healthcare

Module 2: Financial Stewardship

• Introduction to Healthcare Systems

• Concepts of Healthcare Financing

• Principles of Healthcare Economics

• Logistics Management

Module 3: Leading Quality in healthcare

• Introduction to Healthcare Quality Management

• Role of Leadership in Creating Quality and Safety Culture

• Leading Patient Centered Care Initiatives

• Pillars of Clinical Quality

• Healthcare Safety

• Utilization Management

• Lean Management

Module 4: Leadership and Organizational Behavior in Healthcare

• Leadership theories and models

• Decision making and problem solving

• Organizational Behavior

• Managing conflicts and building effective teams

• Creating a positive work culture in healthcare

• Change Management in Healthcare Organizations

• Leading in complex Healthcare Environments

• Ethical Leadership and Social Responsibility